Medical Departments & Specialties

If you're unsure which department you need, you can start with a general practitioner who can assess your condition and refer you to the appropriate specialist. Alternatively, you can use our AI Health Assistant in the app to get guidance based on your symptoms. For emergencies, always use our Emergency Services option.

Yes, you can request a specific doctor when booking an appointment. Our platform allows you to browse through specialists in each department, view their profiles, ratings, and availability, and select the one you prefer. However, availability may vary based on the doctor's schedule.

For your appointment, please bring your identification, insurance information (if applicable), a list of current medications, any relevant medical records or test results, and a list of questions or concerns you want to discuss. For virtual consultations, ensure you have a stable internet connection and a quiet, private space.

The duration varies by department and the nature of your visit. Initial consultations typically last 30-45 minutes, while follow-up appointments are usually 15-30 minutes. Complex cases may require longer appointments. The estimated duration will be shown when you book your appointment.

Yes, we encourage patients to seek second opinions when they feel it's necessary. You can book an appointment with another specialist in the same department through our platform. Your medical records can be shared between providers with your consent to ensure continuity of care.

Most departments offer virtual consultation options, but some conditions may require in-person visits for proper diagnosis and treatment. When booking, you'll see which appointment types are available for each department and specialist. Some departments may offer initial consultations virtually with follow-up in-person visits if needed.